Instigating a Mortgage Revolution: Customer Centric, Technology Enabled & Experience Driven

For decades the mortgage process has remained the same. Not anymore.

Join our webinar on Thursday, June 18th at 2:30 PM to discover a revolutionised mortgage journey, driven by Open Banking technology and customer experience.

Through our partnership with Target B, we have worked closely with customers, brokers, lenders, underwriters and conveyancers to analyse the end-to-end mortgage journey, outlining the key challenges and frustrations in the market.

In this webinar we’ll explore the key challenges facing the mortgage industry, and how to be prepared:

  • The upcoming spike in mortgage applications following the restart of home moves following lockdown
  • Increased defaults on mortgage payments due to loss of income caused by the pandemic

As well as looking at the future of the industry, driven by technology, the webinar shall cover:

  • Creating an experience-driven seamless CRM strategy
  • Using Open Banking technology to improve customer experience, increase retention and enhance operational efficiency
  • A demonstration of Target B’s Mortgage Hub powered by DirectID

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